Information and Frequently Asked Questions
Login to our proprietary subscription pages is from the main menu above using your unique credentials created and emailed to you at the point of purchase. User and Password entries are case sensitive. If your subscription has ended you will be denied access and required to purchase another term of your choice. If your session is still "live", clicking on the login button will bring you directly to the calculation pages.
System status is posted on the login block with and other messages relating to performance of the Website.
All site design, text, coding, graphics, interfaces and the selection and arrangements thereof are copyright ©2015-2016 The Solar App. You may download, view, copy or print Materials and graphics incorporated in the Materials subject to the following: (i) you can use the Materials for personal, informational, internal and commercial purposes; (ii) the copyright notice set forth on each page of this Website must appear on each downloaded, copied or printed page of any Materials; and (iii) you cannot modify the Materials in any way. These rights do not apply to the design or layout of this Website, elements of which are protected by trade dress and other laws and may not be copied, imitated reverse engineered in whole or in part.
The Solar App Name and Logo is a trademark of The Solar App. All other company, product, or service names references in this Website are used for identification purposes only and may be trademarks of their respective owners.
Warranties and Disclaimers:
ALL MATERIALS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. The Materials posted on this Website could include technical or other mistakes or inaccuracies. The Solar App disclaims all warranties and makes no representations regarding the quality, accuracy, completeness or suitability of the Materials on this or any other Website, and disclaims any duty to keep this information current or accurate. In particular, The Solar App makes no representation or warranty that any customer or potential customer will achieve the same performance results reflected in any case study or success story contained on this Website. The Solar App may change any information on this Website or any product or service described on this Website, including functionality or performance thereof, any time without notice.
Limitation of Liability:
IN NO EVENT WILL The Solar App BE LIABLE FOR ANY DAMAGE WHATSOEVER (INCLUDING WITHOUT LIMITATION DAMAGES RELATING TO LOST REVENUES OR PROFITS, LOST DATA, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION) RESULTING FROM OR IN ANY WAY RELATED TO THE USE OF ANY MATERIALS POSTED ON OR MADE AVAILABLE AT THIS Website OR ANY OTHER Website TO WHICH A LINK IS PROVIDED OR ON WHICH A LINK IS PROVIDED TO THIS Website, EVEN IF The Solar App HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE LEGAL THEORY ON WHICH SUCH DAMAGES ARE BASED.
Privacy and Feedback:
The Solar App will use data collected from The Solar App "Contact Us" form, "Referral" form and our "On-Line Subscription" system only to contact you regarding your request. We will not use it for any other purpose unless otherwise noted. Credit card and other financial information is processed by PayPal and not stored or saved by The Solar App. The Solar App will utilize encryption technology commercially available that provides a high level of protection on its On-Line subscription system. All other information, including all comments and feedback or other materials submitted to The Solar App or in association with this Website, shall be considered non-confidential and The Solar App's property. The Solar App shall be free to use such comments, feedback, information or materials on an unrestricted basis.
Small data files called "Cookies" can be stored on your computer's hard drive containing information about you and your computer. The Solar App does not set or access cookies with the exception of "Session Cookies" as necessary to complete multi-step online service purchases or data calculation. Independently, other service vendors and other web services accessible may set and access cookies during the use of those web services in order to provide a more customized user experience.
Session cookies last for a specific period of time to facilitate user visits to the https pages on this Website. "Secure" cookies used on these pages ensure that the cookies are encrypted when transmitting from client to server. A web browser normally deletes these session cookies when it quits. Using the "logout" link will ensure the deletion of these cookies.
• Recommended information
For the best experience in using The Solar App it is highly recommended that some basic information be at hand. There are 2 major categories with a number of user entries to be made.
The owned equipment category will need user entries for the age of the system, what was paid for the equipment, what was paid for installation and the size of the system.
The leased equipment category will need user entries for the age of the system, term of lease contract, what 'up front' contract and/or installation fees were paid and the size of the system.
All other additional information for best results can be found by link next to the required entry fields and/or from direct system observation.
• Result interpretation
Non solar properties offered for sale in the open market typically have had a comparable market analysis performed at some point to determine 'fair market value'. These numbers are usually supplied by real estate professionals for either their buying or selling clients. A result from The Solar App calculation should be added to (or in many cases subtracted from) FMV for a better idea of the accuracy of the offering or asking price when solar equipment is part of the property. Click here for a
If both properties are solar equiped, do 2 calculations to evaluate one against the other (in comparison) as age, depreciation, location, array direction and output all affect the numbers. Click here for
For the non-professional these same figures can be used in conjunction with various value mapping software tools found on many of today's consumer real estate websites to determine a more realistic view of pricing.
• Printing and support
Printing can be initiated from the Print Button or from a typical browser menu. Regardless of choice, a paper copy or PDF file can be save for reference or presentation. To print all the graphics as seen on the live page, select the layout as portrait, paper size as letter, margins as none and display background graphics.
A 'minimalist' view is available by deselecting the background graphics option.
• Mail and telephone
The Solar App
945 Concord Street
Framingham Ma 01701
Attn: Sean Donovan
• Contact form
Please choose a topic and include any additional information that might be useful in your commentary.
For an account issue include your username in your message for faster service.
• Referral form
The Referral portal is off line today 06/13/2021 as this feature is being upgraded. You can use the above contact form for your referrals while we make our IT changes. Follow the instructions as below including all required information.
To use this referral portal and receive your 'free' week of subscription access, a few minimum conditions must met. You must be or have been a paid subscriber, and the person receiving the referral must become a paid subscriber within 10 days of the referral. It is that simple.
credentials (usernname and password) associated with your subscription account (current or expired) along with the
first name, last name and e-mail address. Take note to make sure the appropriate e-mail is used with their exact name spelling as this will be the only way to identify a potential future subscriber.